IconicGuest Hotels & Rentals App Suite Services

The IconicGuest suite of applications creates a digital bridge
between the host and the accommodation guest, facilitating
seamless communication and interaction.

Statistics

The IconicGuest Hotels & Rentals App Suite provides you with a detailed daily statistics table showing total reviews, total reservations, total room service orders, and total restaurant, activity, and transportation reservations.

Live Chat

Offer your guests the possibility of continuous communication with the reception at any time of the day. In this way, the hotel staff achieves the most immediate processing of daily requests.

Personnel Status

The personnel table offers an analysis of the personal details of the employees as well as the responsibilities of each one. In this way, confusion is avoided during periods of increased workload.

Online check-in

Automatic completion of personal information for an easy and quick check in/check out for the guest through the app. The most important advantages of this, are the time savings as well as the personalized experience offered to the visitor according to his needs.

Request for housekeeping/maintenance.

The ability of submitting a request for cleaning or maintenance offers additional comfort and service to guests since they can express their needs and receive the corresponding services efficiently. This contributes to their satisfaction and improves their stay experience.

Online booking for activities

The easy-to-use application offered to the guest upon arrival at the hotel includes an innovative booking platform for various activities inside and outside the hotel, such as spa, fitness, sports, excursions and more.

WiFi connection

An easy connection to the hotel’s Wi-Fi is offered through the app, thus adding credibility to the application. More specifically, the visitor can directly and quickly connect to your hotel’s internet network from the main page of the app.

Request for room service

It is possible to order food or drink through the application in which the visitor can choose the time and menu he wishes, as well as be informed in advance about the price list of your hotel.

Transfer

The guest now has the possibility of transportation from the hotel to ports/airports and vice versa, ensuring a restful and pleasant stay.

Information

A hotel’s provision of area directions can have a significant impact on customer satisfaction and their overall experience. This arises from several reasons. The most important advantages of this are saving time, choosing the right activities and strengthening the hotel-guest relationship.

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